FAQs & Terms
Faq
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Each suite is designed for privacy, safety, and comfort. From plush bedding to serene views of our wooded property, every detail is tailored to make your cat feel cherished and secure.
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Our Cat Cave is a dedicated play and bonding area where cats receive pampering, brushing, and enrichment time. It’s perfect for extra affection and personalized care during their stay.
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Add-on services include brushing sessions, extended playtime, catnip enrichment, tuck-in cuddles, and safe medication administration. Every option is designed to make your cat feel adored.
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For your convenience, we offer pick-up and drop-off services. From doorstep to retreat, your cat is chauffeured with care and attention, ensuring a stress-free transition.
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Minimum stay is 3 days year-round. Holiday periods (Thanksgiving, Christmas, New Year’s) include adjusted pricing and non-refundable deposits to secure bookings.
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Cats must be healthy, flea-free, and up-to-date on FVRCP and Rabies vaccinations. Proof of vaccinations is required. Cats over 6 months must be spayed or neutered. A vet note is needed if Rabies vaccination is exempt.
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Appointments only. Check-out: 9:00 AM–11:00 AM, Check-in: 2:00 PM–4:00 PM (Mon–Fri). Saturday: 9:00 AM–4:00 PM. Early or late arrivals available by arrangement with additional fee.
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Non-holiday bookings: cancel at least 4 days prior for no charge. Holiday bookings: cancel at least 10 days prior. Late cancellations may result in fees or forfeited deposits.
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Guests staying 5+ nights receive a 10% discount. We also offer discounts for military and first responder families.
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A portion of our revenue supports the Quigley Wildlife Foundation, extending our mission of care and conservation beyond Lionheart Estates.